PRIVACY POLICY:
This Privacy Policy sets out how we, Dunrobin Highland Distillery Limited, obtain, store and use your information when you use or interact with our website, https://www.dunrobindistillery.com (our website), or where we otherwise obtain or collect your information. The effective date of this Privacy Policy is effective from 14th June 2023.
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Information we collect?
When you placing an order on our website, as part of the buying and selling process, we collect the personal information you give us such as your; email address, first and last name, billing and shipping details, credit card information, contact details, IP address, information from cookies, information about your computer or device (e.g.device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address).
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How we use your information?
We collect Information that you provide to us for the purpose of subscribing to our website, newsletters. We collect Information that you provide to us to reply to your questions, complaints or orders of documents, products or services sent via the “Contact us” or similar forms. Email marketing: With your permission, we may send you emails about our store, new products, and other updates.
For administrative and business purposes, particularly to contact you and process orders you place on our website, arrange for a delivery or return a purchase, verify your credit card, arrange booked tours, to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website.
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Disclosure of your information to third parties
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
How long we retain your information?
For no longer than necessary, taking into account any legal obligations we have to maintain records for tax purposes, any other legal basis we have for using your information (e.g. your consent, the performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you.
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How we store personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.
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How we secure your information?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted.
Wix has implemented security measures designed to protect the Personal Information you share with us. They offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and they regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. They also regularly monitor systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of services and protection of our Visitors’ and Users’ privacy.
​ Regardless of the measures and efforts taken by Wix and us, we cannot and do not guarantee the absolute protection and security of your Personal Information. We encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.
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Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. We do not sell products or services for purchase by children. All individuals are required to confirm that they are over 18 upon entering the site.
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Sensitive information
We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive information’. Please do not submit sensitive information about you to us.
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Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. ​​​
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Questions & contact information
If you have any questions about this Privacy Policy, please contact us at info@dunrobindistillery.com or by mail at Dunrobin Highland Distillery Ltd, Dunrobin Castle, Dunrobin, Sutherland KW10 6SF.